Responsible gambling

Managing Your Play

At Magic365 Casino, we care about your well-being and encourage responsible play. If you or someone you know is experiencing issues with gambling, please reach out to our support team for help.

Self-Exclusion Program

We take the issue of problem gaming seriously and offer a self-exclusion program that allows you to temporarily or permanently block access to your account. This feature can be accessed through our support page.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much you spend on Magic365 Casino. To do this:

1. Log in to your account
2. Go to the "Account" section
3. Click on "Deposit Limits"
4. Choose your desired limit and confirm

Time-Outs

If you're feeling overwhelmed, we recommend taking a break from gaming. You can set time-outs of 24 hours, 7 days, or 30 days through our support page.

Session Reminders

To help you stay in control, we provide session reminders that alert you when your playtime reaches a certain threshold.

Responsible Gaming Tools

In addition to the above features, we offer:

• Loss limits: Set a limit on how much you can lose in a single day
• Session time-out reminder: Receive alerts when your gaming session exceeds 2 hours

Resources for Help

If you or someone you know needs assistance with problem gaming, please refer to these resources:

• Gamblers Anonymous (Canada-specific)
• GameSense: A leading responsible gaming provider integrated into our platform
• General support organizations

We're here to help and want to ensure a safe and enjoyable experience for all players. If you have any questions or concerns about our responsible gaming features, don't hesitate to reach out to us through the Support page on the website.

Responsible Gaming Policy

Magic365 Casino is committed to promoting responsible gaming practices and providing tools to support your well-being. Our policy outlines our approach to this issue and can be found in the Terms of Service section of the platform.